Company Contact Directory
Manage your account, file a claim, or pay a bill directly on your insurance carrier's website. You may need to create an online account if you haven't already.
Submit A Claim:
Call 1-800-367-3743. For glass claims, Press "1", request roadside assistance by pressing "2" and report a new claim by pressing "4".
Make A Payment:
(800) 458-0811. Electronic check, savings account withdrawal and debit/credit cards are accepted.
Pay By Mail
Pay By Check/Money Order/Cashier's Check- Include your invoice stub so your account is properly credited. Mail to Erie Insurance Group, 100 Erie Insurance Place, Erie PA 16530.
Electronic check, savings account withdrawal, and debit/credit cards are accepted.
Submit A Claim:
Call 1-844-362-6821
Windshield claims only- Contact Guardian Auto Glass at 1-877-379-4669
Make A Payment:
Pay By Telephone:
Automated Payment System- 800-611-9928. Electronic check and debit/credit cards are accepted.
Personal Policies Pay By Mail
Pay By Check/Money Order/Cashier's Check- Include your invoice stub so your account is properly credited. Mail to Encova, PO BOX 182155, Columbus OH 43218.
Commercial Policies Pay By Mail
Pay By Check/Money Order/Cashier's Check- Include your invoice stub so your account is properly credited. Mail to Encova, PO BOX 431, Charleston WV 25322-0431.
Electronic check and debit/credit cards are accepted.
Commercial Policies Pay Online (can choose credit/debit card OR electronic check)
Submit A Claim:
Call 1-800-274-4499
For Manufactured Homes Only- Call 833-812-2203
Roadside Assistance Onl- Call 800-776-2778
Make A Payment:
Pay By Telephone:
800-876-5581- Electronic check and debit/credit cards are accepted.
Pay By Mail
Pay By Money Order/Cashier's Check- Include your invoice stub so your account is properly credited. Mail to Progressive Insurance, Attn: Cash Processing, PO BOX 94561, Cleveland OH 44101-4561.
Payments WITHOUT an invoice or via an Online Bill Pay Service. Mail to Progressive Insurance, DEPT 0561, Carol Stream IL 60132-0561.
Electronic check and debit/credit cards are accepted.
Submit A Claim:
Call 1-800-672-3558 extension 500
Windshield claims only- Contact Safelite at 1-800-887-5943
Roadside Assistance claims only- 1-855-237-3823.
Make A Payment:
Pay By Mail:
Pay By Check/Money Order/Cashier's Check- Include your invoice stub so your account is properly credited. Mail to Buckeye State Mutual, PO BOX 2092, Mt. Vernon OH 43050
Electronic check and debit/credit cards are accepted.
Here for you before, during and after the claim!
This Is When We Shine
You'll see pretty quickly that we stick beside you at claim time. Even better, we're pro-active about addressing claims issues BEFORE they happen.
We offer guidance about the claims process and get as involved as we need to be. Some examples of our involvement:
- Obtain accident reports
- Locate the responsible parties and turn in claims to their insurance company, if necessary
- Dispatch service professionals for clean-up (such as fire or water damage)
- Contact contractors (if a customer needs this assistance) for repairs
- Communicate with adjusters and provide documentation, photos and estimates
- Answer your questions as the process moves along
- Get involved when necessary to help get your claim paid
- Lots more that isn't on this list!